What is perceived to be a major fault can be easily rectified when the right questions receive the right answers.
That is where our technical support is at its best, we have the experience and technical knowledge to be able to support our customers quickly and concisely being able to offer immediate support when it is most needed.
Our support offers the following:
- Free Telephone support
- Free Online support
- Onsite support at competitive rates
- Access to a full range of next day replacement parts
Our company policy is simple: we shall intervene if we are unable to rectify the fault over the phone within 3 hours.
We will advise if a site visit is required as there is no mileage in continuing technical support when both parties recognise that a breakdown visit is required.
BREAKDOWN SUPPORT FROM AI ROBOTICS
Book an engineer for a breakdown visit, pay for the hours they are on site add travel time. Travel cost is covered in the hourly rate.