Our service contract packages offer a minimum 22-point check to encompass the robot cell in its entirety with a focus on the robot manipulator, robot controller and peripheral equipment. Service contract packages will also include preferential discount structures for consumables and spares, unlimited telephone support, comprehensive service report, health check report, recommended remedial work and quotation.
When a service contract is not required, for example if the system has been left unused for a period or prior to a large project, we provide a simple visit for battery replacement / timing belt changes / re-grease and system health check. Telephone support, health check report, recommended remedial work and quotation will be covered.
Based on ‘actual’ operation hours all key areas will be focused on to greatly reduce or eliminate breakdowns. By doing so a preventative maintenance program can be established to coincide with the customers own check procedures.
AE series to the latest G3 range with all welding processes being covered.
* Prices are calculated for customers within 160 miles from our SO50 postcode, for customers
outside this an additional cost will be incurred and quoted on an individual basis.
As our service customer portfolio increases AI Robotics will be creating ‘service clubs’ to include companies using Panasonic equipment within a specific locality, travel and other expenses using the ‘travel share initiative’ can be spread thus reducing the overall cost for the service package offered.